They ask for a lot of information from you but it's worth putting the time in to get the consolidation completed and it assures you that your information is being protected. I like being able to see the amount of interest accrual since last payment and principal balance easily on the first page and that is not possible now on the current web page. Why not strive to offer your customers the best deals instead of making them jump through hoops to re-apply for a much better rate?
I was able to complete almost the entire process online. Everything from submitting an application, the communication process, deciding on my loan options, and closing. Even re-applying was a pain as it didn't link up to your own system.
Our data-driven evaluation of your full financial profile gives us the ability to offer qualified borrowers lower, more personalized rates than traditional lenders can.
I appreciate all that Earnest has done for my family. Many refinancers didn't want to consolidate federal and private, many others had a much longer application process and their interest rates did not come close to what Earnest could offer me.
If you want to be treated like a human and still get the best rate out there, go with earnest. Having good credit got us a rate that was far below the average of all our school loans combined. I'm very satisfied and have already let some of my friends know about it!
Our payment is a bit higher but at least now we know our rate is the best we can get, it will not fluctuate and we are confident that we will have it paid off in 5 years. Online interface could be improved (especially as compared to So Fi's). I started the process and found that as I went each step of the way, instructions were clear and easy to follow. Everything fell into place and all was done relatively quickly.
I was looking to get a lower interest rate and Earnest was the answer. Now, I am finally able to see light at the end of the tunnel with my student loans!
So thankful I stumbled upon them while researching my options online. I have had to contact customer service for a few questions that I had.